Terms of Service

Effective Date: 06/12/2025
Last Updated: 06/12/2025

1. Agreement to Terms

By accessing or using iCube AI Assistant ("the Service"), available at https://www.icube.so, you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, you may not use the Service.

2. Description of Service

iCube AI Assistant is an AI-powered business management platform that provides:

• AI-powered chat assistant with natural language processing
• Invoice management and billing automation
• Customer relationship management (CRM)
• Expense management with OCR receipt processing
• Inventory management and tracking
• Business intelligence and predictive analytics
• Workflow automation and task management
• Data import/export and third-party integrations

3. Eligibility and Account Registration

3.1 Eligibility

• You must be at least 18 years old to use the Service
• You must have the legal authority to enter into this agreement
• You must not be prohibited from using the Service under applicable laws

3.2 Account Responsibility

• You are responsible for maintaining the confidentiality of your account credentials
• You are liable for all activities that occur under your account
• You must provide accurate and complete information
• You must notify us immediately of any unauthorized use of your account

4. Acceptable Use Policy

4.1 Permitted Uses

• Legitimate business purposes
• Managing your own business data and operations
• Authorized integrations with third-party services
• Compliance with applicable laws and regulations

4.2 Prohibited Uses

• Violate any applicable laws or regulations
• Infringe on intellectual property rights
• Upload malicious code, viruses, or harmful content
• Attempt to gain unauthorized access to our systems
• Interfere with the proper functioning of the Service
• Use the Service for illegal activities or fraud
• Spam or send unsolicited communications
• Reverse engineer or attempt to extract source code
• Resell or redistribute the Service without permission

5. Data and Privacy

5.1 Your Data

• You retain ownership of all data you input into the Service
• You grant us license to process your data to provide the Service
• You are responsible for the accuracy and legality of your data
• You must comply with applicable data protection laws

5.2 Data Processing

• We process your data in accordance with our Privacy Policy
• Local data storage uses IndexedDB in your browser
• Cloud processing may be used for AI features and analytics
• Data backups are encrypted with AES-256 encryption

5.3 Data Security

• We implement reasonable security measures to protect your data
• You acknowledge that no system is completely secure
• You are responsible for maintaining secure access to your account
• You should regularly backup your important data

6. AI and Machine Learning Services

6.1 AI Assistant Features

• Natural language processing with 90%+ accuracy for business commands
• OCR receipt processing with confidence scoring
• Predictive analytics and business intelligence
• Automated categorization and workflow suggestions

6.2 AI Limitations

• AI recommendations are not guarantees of business outcomes
• You should verify AI-generated insights before making business decisions
• AI accuracy may vary based on data quality and complexity
• We do not guarantee specific performance metrics

6.3 Machine Learning Improvement

• We may use aggregated, anonymized data to improve AI models
• Your specific business data remains confidential
• You can opt out of data use for model improvement

7. Third-Party Integrations

7.1 Supported Integrations

• Accounting software (QuickBooks, Xero, Sage, FreshBooks, Wave)
• Spreadsheet services (Excel, Google Sheets)
• Other business applications as available

7.2 Integration Responsibilities

• You are responsible for authorizing third-party connections
• We are not liable for third-party service failures or data breaches
• You must comply with third-party terms of service
• Integration availability may change without notice

8. Subscription and Payment Terms

8.1 Service Plans

• [Insert details about subscription plans, pricing, and features]
• Features may vary by subscription tier
• We reserve the right to modify pricing with notice

8.2 Payment Terms

• Subscription fees are charged in advance
• All fees are non-refundable unless otherwise specified
• You authorize automatic recurring billing
• Failed payments may result in service suspension

8.3 Free Trial and Cancellation

• Free trials may be available for new users
• You may cancel your subscription at any time
• Cancellation takes effect at the end of the billing period
• You remain responsible for charges incurred before cancellation

9. Intellectual Property

9.1 Our Rights

• We retain all rights to the Service, including software, algorithms, and AI models
• Our trademarks, logos, and brand elements are protected
• You may not use our intellectual property without permission

9.2 Your Rights

• You retain rights to your business data and content
• You grant us license to use your data only as necessary to provide the Service
• You may not claim ownership of our platform or features

10. Service Availability and Modifications

10.1 Service Availability

• We strive to maintain high service availability
• We do not guarantee uninterrupted service
• Scheduled maintenance may temporarily affect availability
• Force majeure events may impact service delivery

10.2 Service Modifications

• We may modify features, functionality, or interfaces
• We will provide reasonable notice of material changes
• Continued use constitutes acceptance of modifications
• We may discontinue features that are no longer viable

11. Limitation of Liability

11.1 Disclaimer of Warranties

• The Service is provided "as is" without warranties
• We disclaim all warranties, express or implied
• We do not guarantee specific business outcomes
• AI predictions and recommendations are not guaranteed

11.2 Limitation of Damages

• Our liability is limited to the amount you paid for the Service
• We are not liable for indirect, consequential, or punitive damages
• We are not responsible for business losses or lost profits
• Some jurisdictions may not allow these limitations

12. Indemnification

You agree to indemnify and hold us harmless from claims arising from:

• Your use of the Service
• Your violation of these Terms
• Your infringement of third-party rights
• Your business data or activities

13. Termination

13.1 Termination by You

• You may terminate your account at any time
• Termination does not relieve you of payment obligations
• You should export your data before termination

13.2 Termination by Us

We may terminate your account for:

• Violation of these Terms
• Non-payment of fees
• Illegal or harmful activities
• Extended periods of inactivity

13.3 Effect of Termination

• Your access to the Service will be discontinued
• Your data may be deleted after a reasonable period
• Certain provisions of these Terms survive termination

14. Dispute Resolution

14.1 Governing Law

These Terms are governed by [Insert Jurisdiction] law without regard to conflict of law principles.

14.2 Dispute Resolution Process

• First, contact us to resolve disputes informally
• If informal resolution fails, disputes will be resolved through binding arbitration
• Arbitration will be conducted under [Insert Arbitration Rules]
• You waive the right to participate in class action lawsuits

15. General Provisions

15.1 Entire Agreement

These Terms constitute the entire agreement between you and us regarding the Service.

15.2 Severability

If any provision is found unenforceable, the remaining provisions remain in effect.

15.3 Amendment

We may update these Terms by posting revised versions with notice to users.

15.4 Assignment

You may not assign your rights under this agreement without our consent.

15.5 Force Majeure

We are not liable for delays or failures due to circumstances beyond our control.

16. Contact Information

For questions about these Terms of Service:

• Email: legal@icube.so
• For technical support: support@icube.so
• For billing inquiries: billing@icube.so

17. Acknowledgment

By using iCube AI Assistant, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service and our Privacy Policy.